Refund policy

Refund Policy

All sales are final — no returns or exchanges.

Because each piece is made to order just for you, we can't resell returns. All sales are final — no returns or exchanges on any items, including small goods like stickers.

Please measure your wall and read the size details before you order. If you're unsure, email hello@gildedco.ca before ordering and we'll help you choose right.

Damaged items — we'll make it right.

If your order arrives damaged, contact us for a replacement or refund — your choice.

How it works:

1. Email hello@gildedco.ca within 30 days of delivery with a photo of the damage and your order number.
2. We'll reply within 2 business days to confirm your replacement or refund.
3. Replacements ship within 5 business days of confirmation. Refunds go back to your original payment method within 5 business days.

Shipping damage is covered unless the product page states otherwise.

Contact us: hello@gildedco.ca

Workshop registrations:

Daddy & Daughter Workshop bookings have their own terms — they're on the workshop page and they stand.